Privacy Policy

1. Information We Collect

When purchasing an experience, making a reservation, or interacting with us through our website or digital channels, we may collect:

• First and last name
• Email address
• Phone number
• Payment information (securely processed by external providers; Bohemia Cocina en Movimiento does not store credit card information)
• Details related to the purchased experience or reservation
• Information about allergies or dietary restrictions (when voluntarily provided by the customer)
• Basic technical information such as IP address, browser type, and device

2. Use of Information

We use personal information to:

• Process purchases, reservations, and payments
• Confirm and manage participation in experiences
• Communicate about reminders, changes, or relevant information
• Provide customer service
• Send promotional communications, invitations, or marketing content only if the customer has given consent
• Analyze and improve our services and user experience

3. Promotional Communications

By providing their information, customers may authorize Bohemia Cocina en Movimiento to communicate with them through:

• Email
• Text messages (SMS)
• WhatsApp
• Postal mail

Consent may be withdrawn at any time by following the instructions included in each communication or by contacting us directly.

4. Sharing Information with Third Parties

Bohemia Cocina en Movimiento does not sell or rent personal information. Information is only shared with third parties when necessary to:

• Process payments
• Operate email, messaging, reservation, or analytics platforms
• Comply with legal obligations or government requirements

All third parties are required to protect the information and use it only for authorized purposes.

5. Information Security

We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no electronic system is completely secure, so absolute security cannot be guaranteed.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve navigation, analyze traffic, and optimize content. Users can disable cookies from their browser settings, although some site features may be affected.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.

8. User Rights

Users have the right to request access, correction, update, or deletion of their personal information, subject to applicable legal limitations. Requests can be sent to: reservas@bohemiacocina.com

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not intentionally collect personal information from minors.

10. Changes to This Policy

Bohemia Cocina en Movimiento reserves the right to modify this Privacy Policy at any time. Changes will be effective once published on this page.